About TrustYou
TrustYou, the all-in-one guest feedback platform, introduces the TrustYou app. It allows hoteliers to engage with travelers and manage reviews while on the go. It allows you to analyze how you stack up against the...
TrustYou, the all-in-one guest feedback platform, introduces the TrustYou app. It allows hoteliers to engage with travelers and manage reviews while on the go. It allows you to analyze how you stack up against the competition... and more. Key features include:
Review Management
* Access all of your online reviews for all of your hotels
* Read your guest satisfaction surveys
* Find all of your reviews in one inbox
* Respond directly to reviews from the app
Reputation Analysis
* See your overall and performance score for your hotels
* Analyze by semantic categories (eg. scores for rooms, food, service, etc.)
* Identify positive and negative trends with Impact Scores
* Benchmark against competitors
* Understand your performance trends over time
* View your NPS score
Live Experience
* Receive guest messages and Live Survey reviews in real time
* Receive push notifications when new messages or Live reviews arrive
* Send replies directly within the app
* Add or remove Teams from conversations
* Send and receive images and files
* Forward messages to your own internal Team Chat
* Have 1:1 conversations or coordinate with your whole team in a group chat.
New improvements to the TrustYou app allow you to efficiently manage your reputation and guest communication while you are away from your desk. A new design makes it easier for you to view and respond to online reviews. With the new dashboard, you quickly view and analyze your main hotel KPIs. Requires the TrustYou Analytics and/ or TrustYou Analytics Enterprise license.
Languages:
English (US), German, Spanish, French, Italian, Japanese, Portuguese, Russian, Polish and Chinese.
Previous Versions
Here you can find the changelog of TrustYou since it was posted on our website on 2016-10-18 23:22:02.
The latest version is 5.55.13 and it was updated on 2024-04-22 18:04:36. See below the changes in each version.
TrustYou version 5.55.13
Updated At: 2023-07-26
Changes: We’re always making changes and improvements to the TrustYou app. To make sure you don’t miss a thing, just keep your Updates turned on.
TrustYou version 5.55.12
Updated At: 2023-06-13
TrustYou version 5.2.11
Updated At: 2021-04-15
Changes: We are introducing our Live solutions to the TrustYou mobile app experience. Receive guest messages and Live survey reviews via push notifications, and reply to them directly from your phone while on-the-go.
TrustYou version 5.1.5
Updated At: 2020-02-12
Changes: New improvements to the TrustYou app allow you to efficiently manage your reputation while you are away from your desk. A new design makes it easier for you to view and respond to online reviews. With the new dashboard, you quickly view and analyze your main hotel KPIs
TrustYou version 4.1.14
Updated At: 2018-07-24
Changes: The Dashboard’s “Performance” tile now displays your hotel’s top three positive and negative impact scores. These scores tell you which complaints or praises have the greatest impact on your review scores! Manage the reputation for more than just one hotel? In TrustYou Radar 4.0, you can view and manage the online reputation of multiple hotels, all in the same interface. TrustYou Analytics Enterprise license required.
Disclaimer
Official Google Play Link
We do not host TrustYou on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Google and passed their terms and conditions to be listed there. We recommend caution when installing it.
The Google Play link for TrustYou is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
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